Shipping & Returns

Last updated: August 26, 2025

At Adorable Hub, we want you to have a smooth shopping experience. Please read our Shipping & Returns policy carefully before placing an order.

1. Shipping Policy

Order Processing

  • All orders are processed within 1–3 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed the next business day.

Delivery Time

  • Within Pakistan: 3–7 business days.
  • International Orders: 7–15 business days (may vary by country).

Shipping Charges

  • Shipping fees will be calculated and displayed at checkout.
  • Free shipping may apply for promotional offers or minimum order amounts.

Tracking Orders

  • Once your order is shipped, you will receive a tracking number via email/WhatsApp.
  • You can track your parcel through the courier service’s website.

2. Returns & Exchanges

Eligibility

You may return or exchange items within 7 days of receiving your order if:

  • The item is unused, unworn, and in original packaging.
  • You received the wrong item or a defective product.

Non-Returnable Items

  • Earrings (due to hygiene reasons).
  • Customized or personalized jewelry.
  • Items purchased during clearance/sale (unless damaged).

Return Process

  1. Contact us at support@adorablehub.com or WhatsApp within 7 days of delivery.
  2. Provide your order number and reason for return.
  3. Our team will guide you on the return shipping process.
  4. Once we receive and inspect the item, we will issue a refund or exchange.

Return Shipping Costs

  • Customers are responsible for return shipping charges unless the item was faulty or incorrect.
  • If eligible, refunds will be processed within 7–14 business days via the original payment method.

3. Damaged or Faulty Items

If you receive a damaged product, please contact us immediately with pictures of the item and packaging. We will arrange a replacement or full refund at no additional cost.

4. Contact Us

If you have any questions about our Shipping & Returns policy, please contact:

📍60 CCA Khayaban E Amin Lahore, Pakistan
📞 +92 327 0099 111
✉️ support@adorablehub.com